World Health Organization. Health literacy toolkit for low- and middle-income countries. A series of information sheets to empower communities and strengthen health systems. 2015. www.searo.who.int/entity/healthpromotion/documents/hl_tookit/en/
Abstract / Summary:
This series of information sheets introduces health literacy, its relevance to public policy, and the ways it can be used to inform the promotion of good health, the prevention and management of communicable and noncommunicable diseases, and the reduction of health inequities. It provides information and links to further resources to assist organizations and governments to incorporate health literacy responses into practice, service delivery systems, and policy.
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The World Health Organization redefines health literacy as 'the personal characteristics and social resources needed for individuals and communities to access, understand, appraise and use information and services to make decisions about health.'