Online information seeking is a skill which some people, including patients, have acquired rather better than others. I can think of 4 categories based on my own experience. Some patients have told me that they are not confident that they can find reliable information online because they do not have the skill to do so. Another group of patients do look for information online but find that sources disagree. A further group is more skilled at finding the reliable information that they need. Finally, I have had conversations with a patient who has used the internet to seek out 'information' to confirm their beliefs which were quite contrary to scientific evidence.